Collections Specialist

Job Detail

  • Experience Less Than 1 Year
  • Department Operations & Project Management
  • Qualifications High School Diploma

Job Description

Job Overview

As a Collections Specialist, you will use designed time frames and methods to collect on open receivables. You will specialize in retaining dealers while collecting past-due balances.

Our Collections Specialist Will Be

  • Results-oriented, problem solver who is driven to get things done
  • Detail-focused, especially with tasks and documentation
  • Ready to dive in and learn new processes

What We Need You to Do

  • Work with recently closed accounts to gather information and to collect final payment
  • Work with delinquent accounts to collect funds for past due, unpaid or declined payments
  • Research contact information on returned by post office invoices
  • Work with dealers on settlements
  • Make alternative payment arrangements on chargebacks as applicable
  • As the “face” of the company, represent with professionalism and integrity

You’ll Also Need

  • High School Diploma or equivalent and/or relevant experience
  • Previous experience working with customers and building relationships required
  • Previous Collections experience a plus
  • Must have basic computer skills
  • Effective listening skills are needed
  • Strong communication skills (verbal and written)
  • Ability to work independently as well as part of a team
  • Must be self-motivated, persistent, and have the ability to prioritize workloads

A Day in the Life

  • Energize your day with coffee, tea, juice, or soda. It’s all on the house!
  • Walk through our Talladega Tunnel or take a ride down the slide to grab a bite from our snack bar
  • Enjoy a lakeside lunch on our patio or grill some food in our outdoor kitchen
  • Take a break while practicing your golf skills in one of our virtual golf simulators. If golf isn’t your thing, play a game of pool, shuffleboard, or foosball!

Required skills

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