Collections Specialist

Job Detail

  • Experience Less Than 1 Year
  • Department Operations & Project Management
  • Qualifications High School Diploma

Job Description

Job Overview

As a Collections Specialist, you will use designed time frames and methods to collect on open receivables. You will specialize in retaining dealers while collecting past-due balances.

Our Collections Specialist Will Be

  • Results-oriented, problem solver who is driven to get things done
  • Detail-focused, especially with tasks and documentation
  • Ready to dive in and learn new processes

What We Need You to Do

  • Work with recently closed accounts to gather information and to collect final payment
  • Work with delinquent accounts to collect funds for past due, unpaid or declined payments
  • Research contact information on returned by post office invoices
  • Work with dealers on settlements
  • Make alternative payment arrangements on chargebacks as applicable
  • As the “face” of the company, represent with professionalism and integrity

You’ll Also Need

  • High School Diploma or equivalent and/or relevant experience
  • Previous experience working with customers and building relationships required
  • Previous Collections experience a plus
  • Must have basic computer skills
  • Effective listening skills are needed
  • Strong communication skills (verbal and written)
  • Ability to work independently as well as part of a team
  • Must be self-motivated, persistent, and have the ability to prioritize workloads

A Day in the Life

  • Visit our coffee shop to give your day a kick start. Choose coffee, a coffee specialty drink, an energy drink, tea, juice or soda. It’s all on the house!
  • Take a ride down the slide to get something from our snack bar, visit the Talladega tunnel turn complete with an actual NASCAR or maybe just admire Stan the full-sized T-Rex fossil
  • Let your ideas percolate while practicing your golf skills on one of our VirtualGreens or FullSwing virtual driving ranges. If golf isn’t your thing, play one of Mozart’s favorite games, billiards. Better yet, start a friendly shuffleboard or video game battle before you visit the Virtual Reality room to round out your afternoon.

Required skills